Please bear with us as we launch our new phone system on Wed 20th October2021. Our old system was not able to cope with the huge volumes of calls we are now receiving and the contract ending means we have been able to take on board many your comments and suggestions. Like with anything new, it will take our staff a bit of getting used to but we are hopeful you will quickly notice significant improvements.

Support Groups

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The Making Connections Directory is an easy to use directory of local community services. It has been created to help Oakley Health Group patients connect with support services and community groups near to where you live.  Click here

Coronavirus – Covid-19 – Volunteering

Hart Voluntary Action is joining the wider effort in the district to create a co-ordinated response to supporting local residents, who will be most affected by the public health guidance around self-isolation at home.

If you would like to volunteer your time or donate goods and services, please complete the response form below, and we will contact you as soon as possible. Thank you.

Hart Voluntary Action Coronavirus Volunteering Form


Ukelele for Improvers

Crochet at Home


A new helpline is now available to provide information and advice, as well as practical support to frail or vulnerable Hampshire residents.


The Coronavirus Hampshire Helpline – Hantshelp4vulnerable – is 0333 370 4000 - link to new Hart Council leaflet with useful info and advice:

The helpline is available seven days a week, from 9am to 5pm, and is for vulnerable people who do not have support from families, friends or their local community, and who need urgent assistance with practical issues.





  • Hart District Council has been asked by the government to set up Local Support Hubs to provide basic food packages to the most vulnerable.
  • If would like to volunteer to help in any way, please sign up with Hart Voluntary Action They have the knowledge and volunteer based to deliver a coordinated response. They are in the process of setting this up and are working with Hart District and Hampshire County Councils.
  • If you know of someone in immediate need of food or help, please either contact us or Hart Voluntary action or register extremely vulnerable people here
  • If you need more general information but don’t know where to start looking, please get in touch with us by email on or call 01252 872198


The Town Council will most likely be part of the coordination response team in time to come. Things are changing fast, so I will get in touch again when I know more. You can also access information on our dedicated web page plus some basic information to stay safe during this time. Please also visit Hart Voluntary Action

Age Concern Hampshire:  They are offering phone support, well-being check ins and a door step service for shopping/meal deliveries/supplies.  01962 868545

Y.E.L.A. Bus - usual services have stopped.  They do have a licence to transport shopping and medication and are trying to co-ordinate efforts with Hart Voluntary Action and Yateley Town Council.

Daisy Chain Café Yateley:  for people living with dementia or memory loss and their family and friends.  The Café is currently not open.  The Committee review the situation every 4-6 weeks as guidance emerges.  Other ways of being in more contact with attendees, but not in a group environment, are being considered.

 To keep in touch please call Julia Wedlock on 07799 031384 or email

Alzheimer's Society:  If someone wants specific advice regarding behavioural difficulties that someone with dementia is exhibiting, call:  Faye Freemantle Mon-Thurs on 07900 240829.  There is much help on the website with a specific section regarding ideas and activities to help during the coronavirus lockdown.  (Please note:  The Alzheimer's society supports all dementia types, not just Alzheimer's disease)

St. Peter's Church Yateley:  They have a telephone support system for members of their congregation but are happy to offer support to others if they can.  Please check their website for more information: 01252 912761

Making Connections:  Still offering telephone support and currently co-ordinating with Hart Voluntary Action to see how they can best utilise resources. 

Yateley Neighbourcare:  Due to the age of most of their drivers they will not be taking any new requests but directing people to Jet Cars who have offered support to those still needing transport to the hospital.  They will update their telephone message to include this information. 

MHA Live at Home Scheme:  they may have some provision to do telephone befriending  01252 758593

Independent Age:  They have a friendship service via telephone currently (but long waiting list) If patients are already being supported by one of their volunteers then you can get help in the form of shopping or picking up prescriptions (this only applies to current clients of the service) 0800 319 6789

MS Society:  They have a helpline for patients with Multiple Sclerosis with a lot of information re COVID-19 so will likely to be able to assist with some concerns.     0808 800 8000


Arthritis - North Hampshire Arthritis Support Group whether you have arthritis or care for someone who does, join the group to share your experiences and meet other people living with arthritis. See link for dates of local meetings: Arthritis Group Dates 2020

For more information, call 020 7612 9537 or email

Next 3 datesThursday 25th April 2019 (date likely to be cancelled, we have not been able to get in touch with them) , Thursday 25th July 2019, Thursday 31st October 2019 1:30pm - 3:30pm.  In the Function Room, Harlington Centre, 236 Fleet Road, Fleet GU51 4BY.

Daisy Chain Cafe for people living with dementia or memory loss and their family and friends. Call Yateley Town Council on 01252 872198 or email

Eating Disorders - Hampshire Child and Adolescent Mental Health Services (CAMHS) Specialist Eating Disorders Team Email:   Tel: 0300 304 0062

Family Line 0808 8005678 - talk to us about family problems. children's behaviour, teenagers, adult relationships, school problems, grandchildren, step-parenting issues, separation/divorce

Hearing Champions:  Free Local Service for people with NHS Hearing Aids includes:

Basic Maintenance, Battery Supply, Cleaning & re-tubing, Trouble shooting, advice

Click here for details: Hearing Champions Service

Youth Counselling Service 0345 600 2516 or 07827 992764 Email:

Meningitus Research (24 hour Freephone) 080 8800 3344

Multiple Sclerosis Support & Therapy Group 01252 875119 (Anne)

SMOKEFREE Hampshire:  01264 563039/0800 772 3649

Text QUIT to 66777

Stroke Line 0845 130 7172

Victim Support Hampshire & IOW 0845 0703002

Hart Families Mental Health & Wellbeing For tips on a range of topics relating to stress, sleep and mental wellbeing, as well as signposts to local support, view the special edition of the Newsletter for Hart Families.

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