Please bear with us as we launch our new phone system on Wed 20th October2021. Our old system was not able to cope with the huge volumes of calls we are now receiving and the contract ending means we have been able to take on board many your comments and suggestions. Like with anything new, it will take our staff a bit of getting used to but we are hopeful you will quickly notice significant improvements.

Policies, DPIAs, and Factsheets

Zero Tolerance Policy

The NHS operates a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients, and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety. In this situation, we will notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it.

Data Sharing / Information Governance Policies

Click here for Your Medical Records/Data Protection/Privacy

Our Summary Care Record policy

Our Secondary uses of information policy

Our Disclosure of information for secondary purposes policy

Our Secure online records access (Patient Online) policy

Our NHS App and online GP services factsheet

Our Email and SMS Messaging policy

Our Access to Records of Deceased patients policy

Our Personal Data Breach policy

Our Right of Access (SAR) policy

Our Right to Object policy

Our Data Protection Impact Assessment policy

Our Data Protection (DPO delegation) policy

Our Information Security policy

Our Remote Working policy

Our AccuRx Photos and Video Consultation Policy

Our Safeguards (special category data) policy

Our Data Protection Impact Assessments (DPIA)

Risk Stratification for Case Finding

EMIS Web Data Sharing - Phyllis Tuckwell Hospice Care

EMIS Web Data Sharing - SCAS NHS 111

EMIS Web Data Sharing - Frimley Community Services

Remote Working

Connected Care (Share Your Care) LHCR - Direct Care

Connected Care Data Analytics - Secondary Uses

Our factsheets and booklets

Freedom of Information

Our Practice Privacy Notice

Our Privacy Notice for children

Our Detailed Privacy Notices

Your Medical Records

Data Subject Access Requests (SAR)

Common Law of Confidentiality Factsheet (for GPs and staff)

Type 1 Secondary uses opt-outs (+ opt-out form)

The National Data Opt Out 

Data Sharing with Phyllis Tuckwell Hospice Care (PTHC)

Data Sharing with SCAS NHS 111

Data Sharing with Frimley Community Services

Data Sharing with Share Your Care

Data Sharing within Connected Care Data Analytics (secondary uses)

Risk Stratification for Case Finding

General Practice Data for Planning and Research (GPDPR) extraction

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