Policies and Factsheets

Zero Tolerance Policy

The NHS operates a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients, and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety. In this situation, we will notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it.

Data Sharing / Information Governance Policies

• Our Freedom of Information policy

• Our Summary Care Record policy 

• Our Hampshire Health Record policy

• Our Secondary uses of information policy

• Our Disclosure of information for secondary purposes policy

• Our Secure online records access (Patient Online) policy

• Our Email and SMS Messaging policy
  

• Our Access to Records of Deceased patients policy

• Our Personal Data Breach policy

• Our Right of Access (SAR) policy

• Our Right to Object policy

• Our Data Protection Impact Assessment policy 

• Our Data Protection (DPO delegation) policy

• Our Information Security policy

• Our Safeguards (special category data) policy

Our factsheets and booklets

• Patient Information Booklet

• Freedom of Information

• Our Practice Privacy Notice

• Our Privacy Notice for children

• Our Detailed Privacy Notices

• Your Medical Records

• Accessing your medical records

• Patient Online (secure online access to your medical records)

• Type 1 Secondary uses opt-outs (+ opt-out form)

• The National Data Opt Out (+ opt-out form)

• EMIS Web data streaming
  (A&E and FPCS GP out-of-hours data sharing)

• Data Sharing with Phyllis Tuckwell Hospice Care (PTHC)

• Risk Stratification for Case Finding

• Making a complaint

• Infection Control Annual Statement